You know you need to automate. You may have already started. Mesa Point maps decisions across your organization and defines who owns each one — before automation executes.
AI recommends a price, approves an exception, routes a customer. But when it gets it wrong, who's accountable? In most organizations, the answer is undefined.
Some automated decisions commit capital, change contracts, or affect compliance. Once executed, they can't be undone. Without clear control boundaries, one bad decision creates material exposure.
Automation doesn't live in one department. It touches operations, finance, legal, and leadership. Nobody has mapped who decides what at each handoff.
We follow decisions across departments — pricing, onboarding, procurement, wherever they lead. Ownership is mapped to natural boundaries, not org charts.
For each decision: who owns it, what limits apply, what triggers escalation, and what happens when something goes wrong. Ownership becomes explicit, not implied, not assumed.
Your executive team gets a summary they can present to the board. Your engineering team gets specs they can build from. Both come from the same source of truth: our platform.
Not every decision should be automated. Some require human judgment: relationship nuance, regulatory interpretation, strategic tradeoffs. We flag these explicitly and explain why.
This is how we earn trust: by protecting you from the automation that looks efficient but creates risk.
Your team builds the automation. We draw the blueprint: who decides what, within what limits, with what authority. The architect's job is finished before the first line of code is written.
In one week, we map your organization's decision landscape and identify the 3-5 areas where automation creates the most value — and where it creates the most risk.
A national organization with 700K+ survey responses and 148 partner sites needed consistent interpretation across distributed consultants. We mapped decision architecture from data collection through action planning, defining ownership, escalation triggers, and where human judgment must be preserved.
Engagement complete. Documentation being finalized for publication.
Engagement complete. Documentation being finalized for publication.